A number of international clients wanted their employees to be able to communicate globally more easily and faster with each other. Employees in every office should be able to make free calls, both fixed and mobile, and send free text messages (SMS). Additionally they should be able to hold phone and video conferences. The financial target was a cost reduction of 90% while doubling the number of internal and external phone calls , but without losing quality. This should remain the same as with their previous telecom provider.

Joint Innovation has helped these companies by setting up four types of VoIP-exchanges, consisting of hardware, software and telephones. VoIP is an international standard (Voice over Internet Protocol) enabling telephone conversations through the internet.

Using the VoIP-exchanges set up by Joint Innovation Ltd. gives the companies the following possibilities:

• Free mutual fixed and mobile telephone calls and sms text messages
• Free calls to all national landline numbers (except for premium rate numbers)
• Free calls to most international landline numbers
• Unlimited number of telephone and video conference rooms
• Calling external mobile telephone numbers at very low prices
• Being accessible all over the world under one’s own fixed company telephone number (while travelling or working from home)
• Complete freedom of choice of VoIP-providers
• Complete freedom of choice of VoIP-telephones
• Maintaining the current company telephone number(s)
• Call centre module (incoming and outgoing telephone calls)
• Integration VoIP and ISDN
• Integration VoIP and analogue calling